Buy Tickets

Members, please have your member number ready.

In an effort to enhance the visitor experience, the Museum is transitioning to a new ticketing system. A few events are not available online at this time. If you cannot locate the event you are looking for, please call the Museum Box Office at (919) 715-5923.

Please note: The online ticketing system is not currently accepting American Express credit cards. We apologize for the inconvenience and are working to resolve the issue.

How to Buy Tickets

Tickets may be purchased in person at the Museum Box Office, by calling (919) 715-5923, or online.

Visa, MasterCard, Discover, and American Express are accepted. In person the Box Office also accepts cash and personal checks.

A service fee is charged per ticket and varies according to event type.

Member Tickets

Members are eligible for free or discounted tickets to most Museum events. The level of membership determines the number of free or discounted tickets available to each member. Visit the membership page for more information.

Accessibility

Patrons requiring accessible seating for events in the amphitheater and wishing to purchase tickets online should buy general admission tickets, including any necessary companion tickets. When you arrive at the amphitheater, a guard at the entrance gate will show you to your designated seating area.

Box Office

Location:
The Museum Box Office is located in the lobby of East Building.

Hours:
Tuesday–Thursday: 10 am–5 pm
Friday: 10 am–9 pm
Saturday–Sunday: 10 am–5 pm
Closed Mondays

For events taking place after regular hours, the Museum Box Office opens 90 minutes before the start of outdoor events and one hour before the start of indoor events.

Questions or problems?
Call (919) 715-5923 or contact us.

Advance Purchases

Tickets ordered at least two weeks in advance may be mailed at the customer's request. Tickets held for will-call may be picked up at the Box Office.

Children

The children's ticket policy varies by event. For paid special exhibitions, children 6 and under are admitted free with an adult. For most concerts and films, tickets are required for any child 6 and up.

Service Fees

A service fee is charged per ticket and varies according to event type.

Refunds and Exchanges

Tickets for Museum events are sold on a no-refund, no-exchange basis. Refunds will be issued only if an event is canceled.